Terms

Notation based on the Specified Commercial Transactions Law

  • Distributor

    Foodservice Motobu Inc.

  • Name of Chief Operations Officer

    Taiji Sakaguchi

  • post code

    〒905-0223

  • address

    Okinawa-ken Kunigami-gunmoto-cho Aza Ōkayo 472

  • Explanation of charges other than the product price

    The price of the product includes packaging and shipping fees, but does not include consumption tax.
    If you choose cash on delivery, the cash on delivery fee will be borne by the customer.
    The fees are as follows:
    Cash on delivery fee (tax included)
    Under 10,000 yen: 330 yen
    Under 30,000 yen: 440 yen
    Under 100,000 yen: 660 yen

  • Application expiration date

    If you wish to cancel your application, please do so within 3 days of submitting it.
    Please note that we may call you if the item is out of stock.

  • defective product

    We take every precaution to ensure the quality of our products, but if there is any contamination in the product (meat or processed foods), damage, or leakage or exposure due to broken plastic packaging, we will replace the product.
    Please note that dents or scratches on the outer box are not eligible for replacement.
    In the unlikely event that you receive a different product or a defective product that falls under the above categories, please return it to us cash on delivery.

  • Sales quantity

    Currently, we do not offer bulk sales through our online store.
    If you would like to sell meat in bulk, please contact us using the inquiry form.

  • Delivery time

    For credit card payments: We will deliver within 5 business days (excluding Saturdays, Sundays, and holidays) after confirming payment.
    For bank transfers: We will deliver within 5 business days (excluding Saturdays, Sundays, and holidays) after confirming your payment.
    For cash on delivery: We will ship your order within 5 business days (excluding Saturdays, Sundays, and holidays) after confirming your order.
    If you have a specific date and time in mind, please write it in the comments section.
    If you do not fill in this information, we will contact you to confirm.
    *Closed from December 30th to January 4th.
    *Delivery may be delayed due to weather or the delivery company's busy season.

  • Payment method

    Payment can be made by credit card, bank transfer, or cash on delivery. (* However, if the name of the delivery address and the orderer are different, cash on delivery cannot be used.)

  • Payment deadline

    Payment can be made by credit card, bank transfer, or cash on delivery. (* However, if the name of the delivery address and the orderer are different, cash on delivery cannot be used.)

  • Expressions and precautions regarding products

    Wholesale orders cannot be paid by card.
    Links do not accept credit card payments

  • Return deadline

    Regarding products, since they are perishable food, we do not accept returns except in the case of defective products or products that are different from the order.
    note that.

  • Return shipping fee

    Our burden

  • homepage address

    https://www.motobu-farm.com/

  • Trade name or service name

    Motobu Farm

  • Liquor sales manager sign

    Name and address of the store
    Food Service Motobu Co., Ltd.
    2-9-3 Nishisu, Urasoe City, Okinawa Prefecture

    Liquor sales manager
    Yuji Tanaka

    Liquor license number
    Northern Law No. 7117

    Organizations that participate in alcohol sales management training
    Okinawa Prefecture Liquor Retailers Association

    Training attendance date
    March 6, 2025