Terms

Notation based on the Act on Specified Commercial Transactions

  • Distributor

    Foodservice Motobu Inc.

  • Name of Chief Operations Officer

    Taiji Sakaguchi

  • post code

    郵編905-0223

  • address

    Okinawa-ken Kunigami-gunmoto-cho Aza Ōkayo 472

  • Explanation of charges other than the product price

    The price of the product is the price including packing fee, shipping fee, and consumption tax.
    When using cash on delivery, the cash on delivery fee will be borne by the customer.
    Fees are as follows:
    Cash on delivery fee (tax included)
    10,000 yen or less: 330 yen
    30,000 yen or less: 440 yen
    100,000 yen or less: 660 yen

  • Application expiration date

    Please cancel your application within 3 days of applying.
    Also, please note that we may call you if it is out of stock.

  • defective product

    We take all possible measures to ensure that our products are complete, but we will replace them if there are any contaminants, damage, leakage or exposure due to damage to the packaging vinyl in the product (meat or processed food).
    Please note that dents or scratches on the outer box are not subject to replacement.
    In the unlikely event that a different product or a defective product that falls under the above arrives, please return it by cash on delivery.

  • Sales quantity

    Currently, we do not sell in large quantities at the Internet shop.
    If you wish to sell meat in large quantities, please contact us using the inquiry form.

  • Delivery time

    By credit card: We will deliver within 5 business days (excluding weekends and holidays) after payment is confirmed.
    In the case of bank transfer: After payment is confirmed, we will deliver within 5 business days (excluding weekends and holidays).
    In the case of cash on delivery: We will ship within 5 business days (excluding weekends and holidays) after confirming your order.
    If there is a date and time to be specified, please fill in the remarks column.
    If you do not fill in the form, we will contact you to confirm.
    *Closed from 12/30-1/4.
    * Arrival may be delayed due to weather and busy season of the delivery company.

  • Payment method

    Payment can be made by credit card, bank transfer, or cash on delivery. (* However, if the name of the delivery address and the orderer are different, cash on delivery cannot be used.)

  • Payment deadline

    Payment can be made by credit card, bank transfer, or cash on delivery. (* However, if the name of the delivery address and the orderer are different, cash on delivery cannot be used.)

  • Expressions and precautions regarding products

    Wholesalers cannot pay by credit card
    Credit card payment is not accepted at the link

  • Return deadline

    Regarding products, since they are perishable foods, we do not accept returns except when defective products or products different from the order have arrived.
    note that.

  • Return shipping fee

    Our burden

  • Trade name or service name

    Motobu Farm

  • homepage address

    https:/ /www.motobu-farm.com /